FAQ

On this page you can find answers to your questions.

Product

How should I choose the appropriate shapewear?

The dress size that our users normally wear can be preferred in shapewear selections.It is recommended that first-time users choose their own size. Experienced users may prefer one size smaller. If you want to get more detailed information, you can check the ‘Sizing Chart’ page.

Should I wear underwear under the shapewear?

It will be healthier for you to wear underwear for the shapewear you wear on the lower body. It is not recommended to be worn directly on bare skin in terms of hygiene. It is recommended for your health that your underwear be made of cotton.

How can I wear my shapewear in the most correct way?

You are completely free in the form of wearing shapewear. You may experience difficulties in the first use, but then you will automatically find the most appropriate wearing. Our recommendation is to wear it from bottom to up because the buckles do not open if you start going up from the bottom, which helps you to wear it faster and in one attempt.

How can I wash my shapewear?

You can wash your shapewear in the washing machine. Our waist shapewears are produced suitable for wiping due to their structure. You can also wash the shapewears by hand or in the machine in a short program.

Can I wear my shapewear while sleeping?

Of course you can wear it. However, our health professionals do not recommend the use of shapewears while sleeping, because they state that the body should rest at night. Our skin should be open to contact with the air at night and our pores on the skin should breathe. It is recommended not to use shapewears for more than 12 hours a day.

Materials

The materials used in our shapewear collection consist of ingredients that do not irritate the body. It has a certificate of conformity by international supervisory institutions. Our products are woven with 82% hightech microfibre and 18% elastane.

Shopping

Shopping Basket

You can see the contents of your purchase in your basket, request a gift receipt and change or delete the number of items in your order.

Please remember that belizya.net does not guarantee that items you save in your basket will remain in stock. Therefore, if one of them sells out, you will be able to see that information in that section.

Wishlist

You can save your favourite items in your WISHLIST and always have them to hand.
It works very easily: each time you click on the WISHLIST symbol you add that item to your list. You can delete items from the list whenever you want, using the edit button. To complete your purchase, click on the product and follow the usual steps. Gift cards cannot be added.
To ensure that your WISHLIST works properly, its maximum capacity is 100 items.

Please remember that you can only enjoy use of our WISHLIST if you are a registered customer, and WISHLIST does not guarantee there will be stock.

Order Modifications

After completing your purchase we will send you a confirmation email with all the details.
Please remember that it will not be possible to cancel or amend your order if it is already in an advanced stage of preparation.

Payment

Is my shopping safe?

Our site does not save your card informations as per the rules. Moreover, it protects your information by working with Paypal and Stripe companies that are reliable for you. With a 128bit SSL certificate, your information is in safe hands and will not be shared with anyone. As Belizya.net, your safety is our priority. In addition, your order status will be notified to your e-mail at every step. Informational messages are also for your safety.

How To Return

You have 100 days from the shipping date of your order to return your purchase from belizya.net free of charge. The items must have all their labels and be in perfect condition.

When you decide to return it, you can reach us from the contact section and see the details.

Refund

The refund will be made via the same payment method used to make the purchase.

You will receive email confirmation of the return once it has been completed.

If you have not received a refund in your account after more than 14 days, please show the confirmation to your bank so that they can help you and speed up the process.

Will I pay tax fee?

During your shopping, you do not pay any tax on our website within the scope of international trade laws. However, according to customs laws, the cargo company may impose a customs tax of 3-5% of the invoice price. In order to avoid this fee, most countries keep the minimum shopping limit high for e-shopping. Therefore, as long as the products you buy are below this limit, you will not make any payments. However, you may have to pay 3-5% of your order amount during the delivery of your order.

You can quickly calculate your country’s customs tax rate with online tax calculator sites.

( GTIP code of our products : 621220000000 – checkout country : Turkey )

Shipping

Do I pay shipping fee?

Regardless of the amount, all your orders are shipped with free Express shipping for you. Your orders depart via Europe. It will be delivered to the address within 3-4 working days.

Order Status

You will receive email updates on the status of your order. You can also access this information in the section “My Account”.  If you are not registered, click on the “Order information” link in the confirmation email to track your order.

Restrictions

We try to reach all corners of the earth from belizya.net. If there are any delivery restrictions on your address, you will see them at the time of purchase.

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